Enhanced Support to Refugees Affected by the Syrian and Iraqi Crises in Turkey

General Information

Title of the action

Enhanced Support to Refugees Affected by the Syrian and Iraqi Crises in Turkey

Priority sector

Protection and Health

Implementing partner

Association for Solidarity with Asylum Seekers and Migrants (ASAM)


Ministry of Interior - Directorate General for Migration Management (DGMM)

Duration (months)

24 (Starting date: 06/12/2017)

EU Contribution(EUR)

EUR 10,000,000 Contracted under FRIT-EUTF funding.


Summary of the Action

Main objectives

The overall objective is improved reception, integration and protection of refugees and asylum seekers affected by the Syrian and Iraqi crises in Turkey.

The specific objectives are:

1. To improve protection mechanisms and sustainable integration initiatives for non-Syrian refugees and asylum seekers in Turkey, with a particular focus on Iraqis.

2. Strengthened capacity of local authorities to receive refugees and asylum seekers in Turkey.


Karabük, Ordu, Sakarya, Yalova, Düzce, Kırıkkale, mobile counselling teams and counselling line interviewers to cover other provinces where neither ASAM nor any other non-governmental organizations  have any presence.

Target groups

Non-Syrian asylum seekers and refugees, host communities, national and local authorities

Expected results

  • Four Sustainable Living Centres (SLCs) and 2 Field Offices (FO) are operational.
  • 56 staff for 4 SLCs and 2 FOs are recruited and trained.
  • 124,113 counselling sessions and referrals are conducted.
  • 5,600 refugees/asylum seekers and host community members participate in integration activities.
  • 1,000 individuals from asylum seeker and host communities participate in peer information activities.
  • 42 dialogue tables/focus group discussions are conducted.
  • 400 refugee/asylum seeker women, men and youth participate in dialogue tables and focus group discussions.
  • 4 refugee /asylum seeker committees are established.
  • 210 integration related activities are organized during the project period targeting refugee/asylum seekers and the host community.
  • 3,000 counselling calls per month are made.
  • 150 individuals per month are identified by the Counselling Line (CL) as vulnerable per month.
  • Mobile Counselling Teams (MCT) conduct 4,600 house visits during the project duration.
  • 14,000 refugees/asylum seekers benefit from outreach activities. (social, legal counselling and PS services)
  • 3,450 persons with vulnerabilities/specific needs are identified and referred to governmental services.
  • 1,686 beneficiaries benefit from social services.
  • 1,000 beneficiaries receive one-time cash assistance with a maximum amount of 300 Turkish Lira per beneficiary. (one-time rent support, specific medical need not covered by the Turkish government such as prosthesis, etc.)
  • 600 DGMM staff participates in 8 trainings on the law and referral pathways regarding refugees and asylum seekers in Turkey.
  • 600 DGMM staff is trained on child protection and SGBV.
  • 20 municipalities improve their services for refugees and asylum seekers by putting information desks and interpreters for municipal services.
  • 100 municipalities’ representatives participate in workshops and trainings during project period and provide refugee/asylum seeker related activities such as integration activities bringing them in close contact with host communities and arranging language or skill building courses to facilitate access to labour market.
  • 100 municipalities’ representatives trained on child protection and SGBV.

Main activities

  • Counselling services and integration activities in SLCs and FOs will be provided.
  • Counselling and referrals through the CL will be provided.
  • Outreach activities through MCTs to reach vulnerable refugees and asylum seekers will be conducted.
  • The dialogue with local authorities will be strengthened.
  • A functioning internal and external referral system will be established.
  • Cash and in-kind assistance for the most vulnerable beneficiaries will be provided.
  • Trainings regarding the law on refugees and asylum seekers and referral pathways in Turkey for DGMM staff will be organised.
  • Trainings and workshops regarding the law on refugees and asylum seekers, referral pathways, and project development for municipalities will be organised.

Progress of Action as of July 2018

State of progress