fbpx Enhanced Support to Refugees Affected by the Syrian and Iraqi Crises in Türkiye | EU Delegation to Türkiye

Enhanced Support to Refugees Affected by the Syrian and Iraqi Crises in Türkiye

General Information

Title of the action

Enhanced Support to Refugees Affected by the Syrian and Iraqi Crises in Türkiye

Priority areas

Social Cohesion, Protection

Focus priority area


Implementing Partner (contract signatory)

Association for Solidarity with Asylum Seekers and Migrants (ASAM)

Action Implementing Partner(s)

Ministry of Interior - Directorate General for Migration Management (DGMM), Provincial Directorate of Migration Management (PDMM), Mayors, Ministry Family, Presidency Office

Duration (months)

28 (Starting date: 06/12/2017)

EU Contribution (EUR)

EUR 10.000.000 Contracted under FRIT1 - EUTF funding.


Summary of the Action

Overall objective

Improved reception, integration and protection of refugees and asylum seekers affected by the Syrian and Iraqi crises in Türkiye.

Specific objective(s)

The specific objectives are:

1. To improve protection mechanisms and sustainable integration initiatives for non-Syrian refugees and asylum seekers in Türkiye, with a particular focus on Iraqis.

2. Strengthened capacity of local authorities to receive refugees and asylum seekers in Türkiye


Sustainable Living Centres in: Karabük, Ordu, Sakarya, Yalova

Field Offices in: Düzce and Kirikkale Mobile Counselling Teams in: Adiyaman, Ardahan, Artvin, Bartin, Batman, Bayburt, Bingöl, Bitlis, Diyarbakir, Elazig, Erzincan, Giresun, Gümüshane, Igdir, Kars, Kilis, Mus, Rize, Siirt, Sinop, and Zonguldak

Target groups

Non-Syrian asylum seekers and refugees (mainly Iraqis), host communities, national and local authorities

Expected results

1. Four Sustainable Living Centres (SLCs) and 2 Field Offices (FO) are operational.

2. 56 staff for 4 SLCs and 2 FOs are recruited and trained.

3. 124,113 counselling sessions and referrals are conducted.

4. 5,600 refugees/asylum seekers and host community members participate in integration activities.

5. 1,000 individuals from asylum seeker and host communities participate in peer information activities.

6. 42 dialogue tables/focus group discussions are conducted.

7. 400 refugee/asylum seeker women, men and youth participate in dialogue tables and focus group discussions.

8. 4 refugee /asylum seeker committees are established.

9. 210 integration related activities are organized during the project period targeting refugee/asylum seekers and the host community.

10. 3,000 counselling calls per month are made.

11. 150 individuals per month are identified by the Counselling Line (CL) as vulnerable per month.

12. Mobile Counselling Teams (MCT) conduct 4,600 house visits during the project duration.

13. 14,000 refugees/asylum seekers benefit from outreach activities. (social, legal counselling and PS services)

14. 3,450 persons with vulnerabilities/specific needs are identified and referred to governmental services.

15. 1,686 beneficiaries benefit from social services.

16. 1,000 beneficiaries receive one-time cash assistance with a maximum amount of 300 Turkish Lira per beneficiary. (one-time rent support, specific medical need not covered by the Turkish government such as prosthesis, etc.)

17. 800 journalists are trained in fact based reporting.

18. 20 municipalities improve their services for refugees and asylum seekers by putting information desks and interpreters for municipal services.

19. 100 municipalities’ representatives participate in workshops and trainings during project period and provide refugee/asylum seeker related activities such as integration activities bringing them in close contact with host communities and arranging language or skill building courses to facilitate access to labour market.

20. 100 municipalities’ representatives trained on child protection and SGBV.

Main activities

1. Counselling services and integration activities in SLCs and FOs will be provided.

2. Counselling and referrals through the CL will be provided.

3. Outreach activities through MCTs to reach vulnerable refugees and asylum seekers will be conducted.

4. The dialogue with local authorities will be strengthened.

5. A functioning internal and external referral system will be established.

6. Cash and in-kind assistance for the most vulnerable beneficiaries will be provided.

7. Trainings for journalists in fact based reporting contribute to decrease social tension.

8. Trainings and workshops regarding the law on refugees and asylum seekers, referral pathways, and project development for municipalities will be organised.


Progress of Action as of 05 April 2020

State of progress


Progress against Facility Results Framework


• 4.187 refugees who received mental health and psychosocial support services

• 19.891 refugees and host community members who participated in social

cohesion activities

• 1.443 persons received training on migration related topics

¹ The data in this Factsheet is sourced from the SUMAF Data Management System. SUMAF is a Facility monitoring and evaluation services project managed by the European Union Delegation to Türkiye.

² A ‘cumulative’ indicator reports the total value of the indicator since the start of the Action.