Protecting mobile phones users from safety risks

Protecting mobile phones users from safety risks


Under the EU-Turkey Customs Union, Turkey is required to align its technical regulations on product safety with the EU’s. Turkey has therefore taken legislation to incorporate the EU directive on radio and telecommunication terminal equipment in its own rule book. Turkey's Information Technologies and Communications Authority (ICTA) is in charge of enforcing that legislation. This task, called market surveillance, consists in systematically monitoring the market and making sure that products are removed from it where they are unsafe or do not comply with legal requirements. This activity focuses particularly on mobile phones, which represent the bulk of the country’s radio and telecommunication terminal equipment market.

The aims of the project and its core activities

The project supports the enforcement of the EU’s directive on radio and telecommunication terminal equipment. This directive protects consumers from all health and safety risks arising from the use of equipment, such as overexposure to electromagnetic fields and disturbances, the emission of aggressive chemical substances, dangerous levels of noise or vibration, and ergonomic aspects.

This project comprises two components. Under the first component, the ICTA was assisted by a partner agency in an EU member state. The inspectors in charge of surveillance of the Turkish mobile phone market were trained on planning, procedures and enforcement methods in the EU, and the control of an increased range of products. A number of internships and study visits were conducted in EU partner countries to impart inspectors with hands-on experience.

The second component of the project involves equipping the ICTA with the necessary hardware and hiring consultants to develop a software for achieving a standardised information system. This system will be in line with the EU’s Rapid Exchange of Information System (Rapex) for unsafe consumer products.


IPA I (2007–2013)


  • Budget: €1.999 million (EU contribution €1,774,150)
  • Province: Nationwide
  • Status: Ongoing (completion expected in 2015)